Not all petcos or chain pet stores are bad, and not all family owned pet stores are good. you just have to shop around and find one that satisfies you. or there is always the internet.
The lack of quality stores in my area force me to buy from the internet, which is not a bad thing. I have 2 balls from a quality breeder (Alan Bosch), buy my frozen rodents from BigCheeseRodents, and my supplies from the Beanfarm.
Your observation in the torturous husbandry and keeping of their animals does not go unnoticed, these petstores need to be put on blast and you need to file a complaint with your states attorney general, actually call the media, that has been done here and they shut these places down.
I would not give them any business at all, your feeder mice might have parisites and illnesses that could affect you and your reptiles.