wow!i tend to think of things in leymens terms so i will try to clear this up.if you have a snake with a few irregular scales(discolored)i recomend neosporin with no pain killer twice a day and if it doesnt clear up with the next shed seek a reptile vet.also clean your tank/tub and change substrate to newspaper or paper towels so you can tell wat areas get soaked with urine or feces.also check your humidity to make sure it isnt too high.hope this helps the peeps that dont recognise the technical jargin