I trust him. like I said I bought the one snake I just got from him and it arrive in great health. as for a setup I have the one I purchased from him in a 16qt tub with a hide, and water dish and undertake heater.. and have another 16qt with the same setup. Temps are 88-90 on the hot side and around 83-85 on the cooler side.. humidity reads 64% right now. I fully trust him. and his shipping method seemed good. He put it in a box with like a styrofoam cooler thing in the box with crumbled up newspaper and a heat pack in the bottom of the box, and the snake was in this zipper money bag thing lol