Sounds to me like he made an honest mistake, and apologized. He also said that it will not happen again. I do not understand he was jumped all over about this. This is not what I like to see when I come to this forum. This is also another reason that many people that come to this, and other forums, feel unwelcomed and do not return.
LAWReptiles, for what it's worth, I'm sorry for the way your were treated.