Missed th fedex package!

[Mochelem]

Most breeders websites that I have seen say they guarantee live delivery, but if you are not home on the first attempt the breeder doesnt guarantee the delivery.... Its hard to say what the breeder will do here if the snake dies.... I do hope the best for you though, just keep in mind that they are pretty tough creatures...

[SPJ]

Somehow I think you'd be complaining and seeing the other side of this if your package containing a live snake got dumped on your porch and some neighbour walked off with it or a wandering dog nailed it or it got left on the wrong porch. Things like that can happen, some of them in a matter of moments. No snake deserves being left unattended like that. To my mind, that's irresponsible behaviour.

Also as a breeder how would you be able to confirm your customer who says the snake arrived dead because you did something wrong had in fact left the snake sitting on his porch in the blazing sun all day because a signature wasn't required? Signatures protect both sides and make sense.

I have had many packages dropped with no knocking even though I was always there to get it.
I require buyers to email me within 2 hours of the animal arriving. By checking Fed Ex's website, I know when it is delivered.
If I do not hear from someone within 2 hours of arriving the live arrival guarentee is void.
It doesn't take much time at all to shoot off an email saying "the animal is here".
A seller has NO way to guarentee that the driver will knock and make someone sign for the package even if the seller wants them to.

[Beardedragon]

Somehow I think you'd be complaining and seeing the other side of this if your package containing a live snake got dumped on your porch and some neighbour walked off with it or a wandering dog nailed it or it got left on the wrong porch. Things like that can happen, some of them in a matter of moments. No snake deserves being left unattended like that. To my mind, that's irresponsible behaviour.

Also as a breeder how would you be able to confirm your customer who says the snake arrived dead because you did something wrong had in fact left the snake sitting on his porch in the blazing sun all day because a signature wasn't required? Signatures protect both sides and make sense.

I agree, but say the snake dies at fedex because the person failed to knock on my front door, either because they forgot in a rush or were scared of the words "Live reptile" on the box. I do not even have neighbours gladly, or strey dogs But again, its not like im going to check four hours later, I was checking every five or ten minutes to see if I could see the truck coming down the road, and listening for the knock or even the truck to pull up. The room im in has a veiw of the front door, its just im faceing the other way on my computer so I could not see the lady with the box. I would have gladly let them just drop it off and have never had a problem with it before with the 20+ reptiles ive had shipped to my home. Maybe she is a part time ninja and skilled at avoiding me?

BTW, I made ten sines and taped them to the door saying " Fedex- PLEASE KNOCK LOUDLY. SOMEONE IS HOME. DOGS WILL BARK WHICH IS A GOOD THING, SHOULD BE THERE WITHIN SECONDS BUT JUST IN CASE, DO NOT GIVE UP. ."

[rishnack]

i almosy gaurantee they didnt have the package on the truck,
since it was next day delivery the driver just snuck up and hung a door tag to make it seem like it was your fault, hopefully it was on the wrong truck and not misdeliverd to some clown who thinks he just scored a cool garter snake
anywyas GL

Im very ticked off as of now. I had a Black pastel male shipped to my house today, and have been waiting the last few hours for it to get here.

We breed shih tzus and have 12 dogs in the room that has our front door in it. 5 being adults. Not one has barked today, and they go CRAZY when someone knocks on the door, or heck even if you drop something small in three rooms over. I go to the door at 10:20 and look out it, and what do I see? The fedex Door tag saying " Sorry we missed you"!

Im in one room over on my computer makeing no noise, and did not hear them knock on the door, and my dogs did not go off? Why They did not knock on the door is beyound me. I know that they did not knock. It had to happen between the last time I checked( 10:10 and 10:20 when I found it) and with only 10minutes to get the rest of the by 10:30 packages out im sure the person was rushing. The last person to deliver RAN to my door and back but it was not a sign at the front door. If it had been and if I hadnt been waiting at the front door that time he might have done the same thing.

AND... to top it off, THEY DID NOT FILL OUT THE DOOR TAG! Making it even harder to get into contact with someone, and making fedex main frustrated at whoever left it as well. We're currently trying to get the package back and I am furious. The only thing written on the tag was a check mark and VOID. Why couldnt they have knocked then?

ugh I have to be at work in a hour too. Im about to burst out in tears over this and if nothing happens before work im going to be stressed out beyound repair.

Wish me luck, and someone try to explain what has happened. Ive never missed a package before because the other fedex people know how to hit my door.

[crystal]

good luck on getting your snake.
and yell at the fed ex guy for us tomorrow.

[greenmonkey51]

Pick the package up at the station. You get it about 2 hours earlier and no worries about hearing a knock or signatures. Most people live reasonably close to a station.

[Sonya610]

Pick the package up at the station. You get it about 2 hours earlier and no worries about hearing a knock or signatures. Most people live reasonably close to a station.

Yeah I thought that was an option too. Even if a delivery was missed they can hold it at the office for pick up.

[Beardedragon]

I would have if I didnt have to go to work 30 minutes later

[jglass38]

I would have if I didnt have to go to work 30 minutes later

I know I would be a little late to work to make sure a snake doesn't die.

As far as leaving packages, I've had 2 reptile deliveries in the last week. One UPS, One FedEx. Both dropped at the door with no knocking or ringing of the bell. I know to go out and look because the drivers DON'T CARE. DHL is the only delivery company that always rings and makes me sign. FedEx and UPS leave anything and everything.

[Beardedragon]

He here and hes fine!

This time I was waiting at the end of my drive way. He shed and he struck at me from inside the tub, i'm glad this is all over. Thanks for the suport everyone!