also if you want to check and make sure that she does actually have mites this is how you check. look at the under side of her head (neck) use both you thumbs to kinda spread her scales. if you see a small black thing under there then she deffinatly has mites. also check around her eyes. if she does have mites make sure you take out all substrate and decor and bleach it. use simple things for substrate hides and water... newspaper cardboard boxes for hides and glad ware for water. soak her a few times a week. while soaking clean tank with provent a mite. I work at a pet store and mites will be gone is 2 weeks if you stick to this. good luck.