I took her to a vet and she dehydrated herself. I had water in her cage all the time and the humidity was always 50-60 unless she was shedding 70-80. She also told me that she was badly constapated. The vet said that babies are real bad about it and that they need to be soaked like a snake in bab shed. I soaked right when I got home and the rest of the skin came off and I had to remove her eye caps. Today she pooped eveything out I think. The soft spot was caused when she tried to shed to soon and the scaled did not develope correctly. The vet said to just avoid touching the spot and she will be fine.