Oh.. I could tell you bloodcurdling ones about my old manager 'cleaning' the reptile enclosures back at Petsmart... Huge SIGH. This was a woman who cleaned finch cages with a shopvac (and we lost quite a few birds to that method).
I feel for that poor little guy, but they probably didn't. If they'd lost it, they would have written it off and ordered two more. We had a beautiful Schneider's Skink at the store, subadult and a total sweetheart. That manager and her 'speed,speed, and more speed' attitude toward cleaning moved so fast she scared him which caused her to drop and STEP on him (his tail). He ran and I found him an hour later sitting on the pump to the fish filter system. His tail was broken and swollen. Took him to the vet fast but an infection did him in. I was thinking of buying him, too.
And that was just ONE thing that manager did to a reptile. Tons of anoles and Long-tails were fried because she put a huge heat lamp over their little tank. Frogs were cannibalized because she stuck multiple species together in one small enclosure. And many other things that were a huge factor in my leaving.