Oh gosh. I feel that it would be ethical to distribute this communication from Dr. Jacobson, after first notifying Jenn, to any and all people alleged to be donating and/or selling snakes to her to help rebuild her collection.
I also feel strongly, Jenn, you need to shut down your business and take time to process all of this. The communication from the professor is definitive; it is out of your hands now Jenn.