nope, it's actually a small privately owned store. The conditions aren't as bad as petsmart/petco, but definitely not up to my own personal standards, or any other members on here from what i've read so far. We have people come in from petco/smart within a week of buying a BP saying that it died already, usually from UR stuff. Ours definitely don't die and usually can handle the way they are cared for at my store, but i would do so many things differently.