Horrible Day.

[ALEX B.]

EVEN THOUGH I HAVE NEVER DEALT WITH THE SHIPMENT OF LIVE ANIMALS, I DO WORK IN THE SHIPPING BUSINESS.
I AM A SHIPPING MANGER AT A MAJOR MFG CO. IN NE OHIO. FROM MY EXPERIENCES FED EX IS TRASH. UPS IS SO MUCH BETTER WHEN IT COMES TO VERIFYING DELIVERY AND ACTUALLY MEETING ON-TIME SHIPMENTS. MY CONDOLENCES GO OUT TO YOU AND WISH YOU NOTHING BUT LUCK WITH "LUCKY"
WE NEED PICS!!!!!!!

[bsd13]

That really sucks. Another reason I'm so hesitant to ship (or receive) live animals. I hope you and the breeder are able to work something out.

[missi182]

I am so happy to hear the big girl should make it!! I hope to never experience something like that. UPS just delivered a $250 camera that was SUPPOSE to be signed for but they left it at my front door...but thats nothing compared to a live animal especially precious snakes!!

[Freakie_frog]

I just read this and I'm sorry. I wont you to know however it sounds like the breeder is A+ Refunding the money with out question or hesitation even if they made it is a stand up person in my book.

Please post their name and website so people can know that they handled this problem with shineing colors and deserves peoples business.

[Patrick Long]

I just read this and I'm sorry. I wont you to know however it sounds like the breeder is A+ Refunding the money with out question or hesitation even if they made it is a stand up person in my book.

Please post their name and website so people can know that they handled this problem with shineing colors and deserves peoples business.

As with Ed, I just read this as well.

I also second a request as to who that is, because that is stand up business in this hobby!

[ajeff]

That is horrible. Stuff like this makes me very nervous as I am expecting an animal in this week.

Its refreshing to know, however, that the seller is doing the right thing. Even though most of the snakes did not make it, the seller is doing what he can to make things right. Thats stand up in my book!

I agree, the seller should be named here in the post.

Really sorry to hear about the loss
hope you get your plans back on track.

[wolfy-hound]

UPS doesn't allow snake shipping, for those touting their reliability. I prefer UPS, but for snakes we are pretty much down to FedEx or DeltaDash.
That's wonderful to hear about the seller making good right away. Glad to hear one of them survived. It's no one's fault that the storm delayed everything, that storm was a nasty one.

[dalvers63]

I have had a few bad run-ins with FedEx and always, always, always use UPS now.

The only problem with this is that if UPS finds out you're shipping snakes, they can and will refuse the shipment and won't compensate anyone if a problem occurs. FedEx is the only door to door shipper that I know of that will take snakes (as long as you're an approved shipper).

I'm glad to hear that the one girl is doing well! Look forward to seeing pictures of her!

[panthercz]

I despise Fedex. They are always late and in one case decided to keep a package "out for delivery" on their truck for 8 days before delivering it to me. I had to call them 5 times before they decided to deliver my package which fortunately wasn't a live animal.

I've a pastel and spider delivered via Fedex and both arrived very late. I thought the spider was dead when it arrived it was so cold.

Just last month I ordered a lens and Fedex had it out for delivery then decided not to deliver it and kept it another 3 days before finally showing up.

UPS is always time for me, but they aren't delicate with the boxes.

[JeffFlanagan]

Glad to hear at least one was OK.

The one thing I really hate about this hobby is all the stress involved with missing and late packages.

FedEx delayed shipment of one of my snakes because a plane was broken down. When I made it clear it was a live animal shipment, they found the package and got it to me that evening.

I've also had one package shipped to me via UPS get delivered to a house several blocks away. The UPS rep insisted the package was delivered, and they couldn't do anything about it. After a lot of pushing, they got in touch with the driver and found my package.

I'd drive 100 miles to sell or buy a snake, rather than putting them in the hands of FedEx or UPS, but sometimes it's unavoidable.