Yes, I had the guy at the reptile store speak directly to my vet. He proceeded to tell my vet that he basically doesn't know anything and that my vet may only see one snake vs. him who sees them every day. I received a call from the owner of the reptile store asking for my dr.s contact information. I gave him the information and I'm going to call him tomorrow to see why he needed the information as well as his explanation and plans on guarantees with his snakes if its not cured in 7 days. As serious as I'm getting a feeling about RIs I do not think this problem will be rectified nor do I think they can do anything to quick fix the snake.![]()