i get why everyone is upset but let me just say this...i have been a brewer for over 5 years. i often give tours of our facility and "teach" others how to give tours and answer questions. its okay to not know something and say "i dont know." what i tell the rookies when they are all nervous about giving tours is that the "beer geeks" who know how beer is made KNOW what they are looking at. they just want to see where we make our beer. the people who dont really know the really technical aspects of making beer for the most part really dont care. the just want to see where we make our beer.
so what i took so long to say is that as WE know and love our snakes and KNOW a ball python doesnt grow to 20 feet because we are interested in learning about them. the people who dont know probably dont care that she made that mistake. i'm quite sure that nobody tuned in to that show to get there daily dose of reptile education. that being said, the ones who are upset about this (me included) know the mistake. the ones who dont know, really dont care.