Yeah, but that one customer that was ignored may be willing to spend big money. Im not saying I was that customer (the snake I was looking for was rather inexpensive in the big scheme of things), but some people might 'test" a dealer with a smaller purchase to see how things go. Then, later when they wanna spend some real money, they'll come back to that breeder.
But I guess if you're Bob Clark or someone of equal caliber, and someone emails you about a normal ball python, you're probably not gonna bust your butt trying to get back in touch with them.