Matt, even if you take your sampling of the first 50 (which statistically isn't nearly enough to base a theory on but we'll stick with that for now).
We have almost 6,500 registered users. If only 15 in every 50 actually are active (which I'm not saying in any way is an actual representation), then using your own sampling that would reflect almost 2,000 active users.
Think for a moment what it takes to manage the needs of 2,000 individuals with 2,000 different opinions, 2,000 different levels of experience, 2,000 different personalities......![]()