It's only been an hour and normal people are at work.. Give it some time.

You can buy flexwatt at many online stores such as www.reptilebasics.com, www.beanfarm.com, www.bigappleherp.com, etc. Depending on what size tubs you're going to use, you'll get either 3" flexwatt or 11" flexwatt, it is priced by the foot. It can come pre-wired, or you can wire it yourself.