Oh I would love to ship it back, but that would require more time then I'm willing to spend on disassemble, re-packing, and money!

Yeah I left my cell number with him so hopefully they will call back and we can talk about the options that I am left with. He might be able to help me over the phone. I could actually be doing something wrong. (like that has never happened before) lol
If he can't help, maybe your right and perhaps he would be kind enough to send me the broken parts and new glass. I'd even might gthink about sending just thoses broken parts back, as long as they paid for shipping buts thats stuff I'd have to work out with them!
anyway thanks for your support!

I'm just so angry I've waited so long for such an expensive tank and it arrives broken. AH!