slartibartfast...
This a long story I will try and make short.
I bought a bumblebee package of 1.0 spider 0.1 pastel and 0.3 nornals. When they arrived the spider seemed to have RI so we went straight to vet, after 5 weeks he just seemed to get worse (we took him in for shots every other day for 5 weeks and treated him at home as well w/ nebulizer and mouth cleaner). The seller was updated on his progress from day one. I finally was at the end of my rope so the seller said to send him back and if he made it through shipping then he would see what he could do to get him healthy...he ended up dying...so he said he would give me a credit toward something else he had...we decided to go with the pastel het ghost pair and they both came in looking sick as well, I contacted him the minute they arrived and looked sick and his response was not good. He said...
Again huh...
Well as you said increasing the heat is the best thing to do and keep the enclosures away from any drafts.
Hope you had a great Holiday!
This was all I ever heard from him and I really don't expect he would do anything to make us happy.
Sorry for the long story, but i tried to make it short.
This is why I am hoping they will pull out...plus we really like these guys, it is hard to believe how attatched you can get to these animals in a month.