Yes I got a 14 day health garantee....I actually got two snakes on accident...one I picked out and the other one was in a used cage that was in there back room. They had no idea that the snake was even in the cage. I didn't want to tell them that I got one for free...I guess I can tell them the one I found was the one I bought. I don't want to exchange the snake though. I really like her personality. She loves to be handled and is very sweet. Maybe they will pay for the vet bill huh? I hope they do because I really don't want to exchange her.