I had turned right around last night and sent them an email telling them just how expensive the beardeds are and how i thought they shouldnt look into one, especially if they are experiencing money issues. They said the ball is being kept in a "bar like place" thats warm enough (no additional heat source) they also said shes eating one small mouse a week (if that) so right there it tells me the animal is badly under fed if its "3 ft" Cameron is eating a large mouse every five days and shes like 140g and just over 18" long. Its so saddening to hear stories like this and it makes my heart ache to give it a try, especially knowing I can take much better care of it.