Thnx again guys. I appreciate every single reply!
I actually have some great news. He is in the warm side's hide!! I just went over to check on him.
juddb: Yes I have 2 thermostats, one for each side. The problem isn't as much with the cool side (UTH side) than the warmer side. UTHs seem to be doing a great job with the heat. However the Lamp is the one that can't heat it up enough.
I'll try placing the towel under it, but won't that be a fire hazard since cloth will be in direct contact with the UTHs?