I see where people are coming from here. He may have a big show and he may have a full time job, but honestly you make time. That is where poor business background comes into play. Customers are the only thing keeping you in business, so you make every move to please them. He asked for pictures, not records, not weight or anything extensive.
To pull a snake out, take pictures, and upload them, it takes maybe 15 minutes MAX. You make 15 minutes. Period. Stay up 15 minutes later at night to get it done. $4,000 isn't anything to sneeze at.
I hope my life eventually comes to the point where $4,000 for 15 minutes worth of work, is a waste of time.
The way Josh put its "These are my competitiors", that makes me feel very confident for the future, for myself.