Big, never be embarrassed to ask questions. No one here will think less of you or be allowed to flame a newcomer with newcomer type questions.

Before I answer it would be helpful to have some basic info on this snake. How big a snake is this? How long have you had this snake? What is your normal handling routines with this snake? How often does the snake eat and what does it eat?

They may seem like basic questions but often the best and most concise answers to a specific problem can come from these details.