Erin if you haven't read over our ball python caresheet here it is...tons of great basic info there....

http://www.ball-pythons.net/modules....warticle&id=59

You'll want to go grab an Acu-Rite from WalMart so you can get a good handle on those temps and the overall enclosure humidity. More grief and hassle will be saved as well as your snake being healthy and eating if you attend to this issue as quickly as possible. They run about $12 plus one AAA battery. Do a search on Acu-Rite here on the forum under Husbandry and you'll find tons of threads with pics on how to use this handy thing.

Don't worry about the bug thing LOL. I can wrangle a 6 foot snake but if an itty bitty june bug gets into our home, I'm locked in the bathroom screeching to high heaven for my husband Mike to come "destroy that EVIL EVIL bug!"

That ball python is a baby, likely a quite young one. It's going to be very reactive, that's just it's survival instinct at work. Right now just concentrate on getting it's home set up right for it, making sure it eats an appropriately sized prey every 5 to 7 days and in time, handling will come along. What is it eating by the way?