I just came home from work, lifted up my snakes hide, and see the skin of his head hanging behind his neck. I thought wow I just got him and I get to see him shed for the first time. Well he really got going when i lifted up the hide and started using his repti-bark to help get it off. It was going good until about 3 inches down his neck when the first piece broke off. Now he is having some extreme difficultly getting it off. Do you think it would be ok for me to help him out by getting him out and soaking him while having him go through my towel or should I just let him be?