Opps. guess whose daughter just bought her brother a Baby Ball Python from guess where. I started searching for infomation about baby BP's because she said they told her that since it was a baby it needed to eat crickets. I knew that was way off but was unsure of exact feeding requirements for a baby so started searching. The Petco in my town is usually adaquate with care sheets that are basic. Yes you should write the main store. Also might try reporting them to the Humane society as they can go in and demand adaquate care.