it was a reptile* shop we got them from sorry ive heard they wont be accurate but as far as i can see they have been working just fine in there there are no problems with my snake he eats regularly unless shedding and shed cycle is just perfect, and its not my snake im having any problems with its my friends that was just given to me earlier tonight. as i said i dont think her enclosure had the right humidity. i would love to invest in other things for mine but as good as that sounds i have to make due with what i have as i live with my parents and i am unemployed at the moment. and for the soak i would do that believe me but she isnt mine and i dont know how her behavior really is and she did hiss at me while filling her water dish when i got home with her. i dont know when she started shedding either