They were great to me and really cared about what my snakes would actually eat rather than concerning themselves with making a couple extra bucks... since I didn't have to contend with shipping the prices were AWESOME... They had some great snakes up there and anyone in the Raleigh area May 5-6 should try to seek out their booth at the reptile show... They're backing out of BPs and sticking more with their boas... they have some gorgeous red line boas...