Hey, I'm one of those who ordered from you recently thanks to advice from this site. I'm the lady with the crappy Coralife thermometer that made me think your Helix thermostat stunk.![]()
I took the darn thermometer back to PetSmart today and the lady said, "Oh yeah, that brand is really bad," lol, and cheerfully refunded my money even though I no longer had the packaging. Wish someone there would tell you that *before* you buy their junk.
So, on that note, I second the suggestion: SELL THERMOMETERS.I know you already offer the infrared, but a simple, cheap one like those from WalMart would be great too.
On another note, though, I want to say that one of the things I love about your site is that it is uncluttered. You don't carry every product ever made for reptiles. It's obvious you carry only what you use and love and know will work. That makes ordering from you easy and stress-free. Thanks.
Oh, and thanks for the quick shipping and terrific customer support. Best of luck with continuing to grow the business.
Heather