Well with the light being on all the time it doesn't help keep your humidity where it needs to be. (50-60%) Also they don't really need the lighting unless for breeding purposes.
Snakes aren't social animals so it's normal they stay in their hides and it is ok for you to bother them as long as they aren't in shed or just fed. After you feed them you'll want to wait a day or two before you handle them again.
Temps should be ~90 on the warm side and ~80 on the cool. It should not fall below 75 at anytime or you risk gettin an RI infection and it's can cause problems with digestion.

If you haven't already you may want to look at the BP caresheet found here:
http://www.ball-pythons.net/modules....warticle&id=59


Hope this helps!