I just placed another order yesterday with Reptile Basics. My order shipped out today and will be in my grubby hands on Saturday! Awesome customer service and fast shipping as usual. Thanks Rich!
Once again... I did another smooth/easy transaction with Rich! I got some wired flexwatt for my soon to be made rack and he shipped it out this afternoon and it should be here on Tuesday. Once again.... this guy you can't go wrong with! A+++++++ customer service. I won't deal with anyone else when it comes to heating supplies.
---=ALLISON=--- "Not everyone is going to agree or listen to what you say but I have learned to do my best to educate and hope they listen in the long run. Just keep trying to educate. There will be people out there that actually do listen and learn. -Me"
I bought my Helix from Rich and got to sit back and relax as soon as I pressed the buy button. I never had to call for any information, he sent tracking information the same day and I got my order a couple days later!
I ordered some heat tape and thermostats (finally!) last Friday, it was shipped out Monday, and it's scheduled to arrive TOMORROW! I was so surprised, seeing that I'm on the west coast and he's on the east. I will never hesitate to buy from him if I ever need anything else.
I called Rich about 5 times to ask him questions about Rancos, flexwatt and even his snakes for sale and he gave me a quick, honest answer every time. I just got my Ranco in today after ordering it Friday morning. MORE than happy to say Rich is an A++++++++++++++++++++ guy in the reptile business.
I have to concur w/ everyone concerning Rich RBI.
I ordered a Helix on Sat. and got a email first thing Mon am w/ the tracking info and should be del today.
Great customer service!!
~ Johanna ~ aka Jody
"The greatness of a nation and it's moral progress can be measured by the way it's animals are treated"
~ Mahatma Gandhi~
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