Quote Originally Posted by joepythons
Yea thats the crap they tried with my boxes .A 12x9x6 box went to 12x12x7 and a 7x7x6 box went to 10x10x7 :eek: .The machine that DIMs the boxes miscalculated they said .Jamie call billing direct and tell them you want it changed NOW or they will never correct it.Crystal, i am glad i was able to help you with your questions on how to get certified thru FEDEX and happy you survived the process .
They fixed it but I suspect it will happen again at some point. They said they audited it and I gave the wrong dimensions online when I shipped it