Had a lady bring her toy poodle into the groom shop today.. it was so gross. You could tell she never brushed it. I don't want to describe it, it'd probably make you gag.
Yep.. well I'm assuming he's still a puppy.. and puppies generally have much better things to do than sit and be brushed! Most learn to tolerate and even enjoy the attention though.. good luck with him he's really adorable!
Yeah it's best to let the groomers trim that stuff.. we have our tricks, but even so puppies can give us a run for our money! They just seem to want to impale themselves on the scissors.. or lick them.. or.. *sigh*