well there's nothing wrong with aspen bedding... that's what i use for all my snakes. boas don't really care if they have a hide... many don't use theirs - so that's not really a problem.
no water dish and no temps being monitored is not good though
i suggest you take a copy of the caresheet to the store and drop it off in a friendly manner... cause let's face it... people are more likely to change when confronted in a supportive, friendly manner![]()