ReptileBasics

[lillyorchid]

I just want to write that since I've brought a few things at different times from Rich at reptilebasics.com that I am VERY happy with his customer service! He is super fast with getting back to emails and when he receives payment - your stuff goes out the NEXT day, if not later that day! The LONGEST I've ever had to wait for something to get to my house was a whole 4 days! Most of it came 2 days later. He sends you tracking info for it also and all of that good ol' stuff! He gets an A+ in my buyers book!!!

[Nate]

I hope to buy something from them in the future. Thanks for the feedback. It helps in my decision

[jglass38]

Rich is a great guy and his customer service is EXCELLENT! I would buy from him again in a second.

[BP's Rock]

I ordered a rack from Rich last Friday - It shipped that day, and I had it here this past Tuesday "1 day earlier than expected" - Fast service - I would definately do business again

[biggc1]

I ordered some heat tape at 11:30 last night and it shipped today already woohooo thats service!

[Spaniard]

( Shakes Head ) Darn, wish I would have known sooner

[rabernet]

I buy all my heating supplies from Rich now - I get it when I need it - no delays, no excuses!

[ddbjdealer]

Rich is a great guy, and really practices great customer service! I wouldn't think to buy my heating/thermostat supplies from anywhere else!

[lillyorchid]

Once again... I did another smooth/easy transaction with Rich! I got some wired flexwatt for my soon to be made rack and he shipped it out this afternoon and it should be here on Tuesday. Once again.... this guy you can't go wrong with! A+++++++ customer service. I won't deal with anyone else when it comes to heating supplies.

[Rapture]

I bought my Helix from Rich and got to sit back and relax as soon as I pressed the buy button. I never had to call for any information, he sent tracking information the same day and I got my order a couple days later!