you always get a better response when you are gentle and kind in letters and requests.

explain in the letter that you are herper and how much you love your snakes. the support you have (adam and bp.net) and the knowledge you hold.

explain that it would be an honour to be able to care for such a beautiful snake...

and IF that doesn't get you what you want... then get into more details about how the care is wrong, show proof and see if you can make changes.

but... in my experience... when i go in gently first... i always get what i'm after!