Call a local Lazyboy recliner store and they can give you the name of a local furniture repair place. While Lazyboy doesn't do repairs or sell parts, they do authorize it done and you should be able to have them order the part and/or install it.

A bit on our lazyboy recliner sofa broke and we were able to get it fixed that way.

Oh, you may be able to find a local place also by searching on the Lazyboy website.

The factory for Lazyboy chairs is actually here in the town we live. =)