Just an update... they FINALLY did get my fax, and my box passed the test, now they're playing phone tag with me about getting the legal papers to me because the "our fax machine doesn't work, either send it to the Mailboxes Etc place and have them call me or snail mail it" request is apparently rather bewildering. They said they had to send my request to the legal department to find out if that's okay. Haven't heard back for days since.

Had I known it would have been this big a deal, I would have gotten the stupid Fax fixed before I sent my box in.