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FedEx Dramas
Man... this has been crazy. I read everything, followed all the instructions, put my test box together and thought I was good to go. What a headache.
First, I call to ask about the account that should be charged for my test box, and the guy at FedEx says "Oh, just "bill recipient", no problem." Well that sounds easy and I believe the guy, so I wander down to Kinkos/Fedex with my box. They act like I'm crazy and insist they need an account number. I ask if I can use their phone and call Fedex for it, and they say sure... but they don't have the number I need and I didn't think to bring it... why would I need it at that point? Eventually a manager says to just put it in the drop box, and they'd deal with it when it arrives there "They'll bill her or pay for it, whatever, just let them worry about it." Lovely.
So I put it on the dropbox, glad that this is just a test box and not one with a real snake in it. I'm going to use a different drop point in the future, or have FedEx do a pick up, because the Kinkos here are horrible with customer service. But hey, that may have been a hassle but at least it's done, right?
No. I get a message from FedEx saying I forgot to sign/date the paperwork, and that they'd fax it to me so I could sign and fax it back. Followed by a second message saying that the fax didn't work. It didn't, as our fax machine isn't working. So I call back and get the guy's machine. I appologize for my stupid mistake (I was so focused on getting the box right/snake safe and always sign/date things last minute, so... yeah, my bad.) and let him know my fax machine is busted, and that I'd get to a Mail place that I can fax from the next day.
I go, get the number he needs to fax to, and call. Machine again (I have yet to talk to this guy directly.) I leave him the number... and wait. I finish my book, sketch a little, and call again. Still a machine. After waiting there for 4 hours... I leave him a message to please go ahead and fax it to that number, and the nice lady there will call me when she gets it.
I'm the kind of person who feels like everything is on hold till I get something like this taken care of. So... argh! Getting impatient, I print out the paperwork again, fill it out -ALL of it, and ask Karen to fax it to them from work just to make sure. Hopefully, that should do it. Haven't heard anything from the FedEx guy or the Fax lady.
YEASH. Just thought I'd share my pain.
~Sheree~
Because Snakes are Beautiful!
http://www.bluegorgon.com/
4.1 snakes so far (Gomez, Falkor, Ma-tsu, Neptune, Irwin)
2.1 house rabbits (Daphne, Bowie, Unut)
0.1 Jeweled Lacerta (Dana)
In loving memory of Cleo
1989-2007
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