You don't sound incompetent at all! You're just learning the ropes, which we all do and continue to do.


So long as there isn't a complete ring of old shed that could cut off circulation, she should be fine. Maybe not ready for glamour shots, but it won't hurt her to have some retained shed. Give her a day or two alone, with humidity in the 60's or 70% and see if she rubs it off herself. If not...you could try the pillowcase trick or another soak and let her slither through a damp towel in your hands. But if all that seems too stressful, it can just wait until the next shed.