Read this thread:
http://www.ball-pythons.net/forums/s...ad.php?t=32800
It has step-by-step instructions with pictures on how to set up a glass tank so that heat and humidity can be maintained. The biggest thing you need to do is switch out those needle guages and by digital ones...much more accurate, and you can place the probe right on the substrate to get an accurate temp. Needle ones just read the air or glass temp, not the temp on top of the substrate where you snake actually lives. You also should have your heating sources on a thermostat to regulate them. Those hides may not be to his liking, so try switching them to something darker and lower to the ground.
Good luck!