you've delt with EBV? ive never bought anything from them although i was going to get an ackie from them a few months ago.
the guy i talked to at the counter was actually kinda rude, but their animals are in awesome condition and like i said, they seem pretty knowledgeable. i think he was acting rude towards me because i was a kid and i was a little over-excited about getting the ackie. it kinda made me look like an impulse buyer so i can kinda understand.
it wouldnt stop me from buying from them, i just dont want to deal with that specific clerk. he was just one of those pet store workers that was in it cuz he needed some cash i guess, you know the type. i spoke to the manager/owner or whatever at the show in san jose though. he was VERY polite and he definitely knew his stuff.