Ive had my Ball python for 3 years and used a heat rock with good results. I was encouraged to change to a heat pad (the kind that sticks to the bottom of the tank) I week later I noticed that "Dawg" was staying in his water bowl, something he has never done. His belly is burned and is not healing. I have tried neosporin to keep it from getting infected which seems to work but its just not healing. What can I do? Any advice would be of great help. Thanks, T