Yup. Their policies are very odd. Everyone gives you a different answer. We had a major problem with US Air last time as well. The woman completely abused my sister when she brought the snake to the airport. Told her she wouldnt even speak to her unless the sealed box containing the snake was out of her sight. We had to fight to get the snake on the flight. I'll check with Northwest though. Its nice to have options other than FedEx. Thanks Adam!