Yes, he was bought at a pet store and I was told no warraties on snakes but after he died I called the pet store and luckily the owner was there and told me to bring him in and he would replace him. So that I did. This one seems to be doing a lot better. I brought him home put him in his cage and he explored for a while checking out both hides before settling in, in the hide on the cool side. He has poked his head out a little a couple different times and then went back inside. He is ready to shed so I need a humid hide, what seems to work the best?