Well, can't say my latest experience has been good so far. To begin, I literally leave tomorrow for vacation for a week which is why the chain of events are so staggered because I've been busy getting things in order.
Packages arrived a few days ago, and I got around to opening them up last night. Immediately noticed one of the glass panels was broken. Fully opened the boxes today and it was not only broken but in a million pieces. Called AP and left a voicemail, probably won't hear back till tomorrow and will have to see if they'll sent a replacement panel the week after this one when I'm back home. The thing I noticed during all this was there were no "fragile/handle with care" labels on any of the boxes. One would think you'd put those on boxes full of sheets of glass.
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