Good info above.
I've never had issues with Layne.
Headless quail happen, though the older the quail the less I see it. I assume some of the necks/heads are weak and get more brittle and susceptible to breaking after being frozen and stuck to another bird in the package. I've never had any rabbits or rats that were in poor shape. Other companies have sent rabbits and rats with urine stains on them and some of them have smelled after thawing.
Layne packs everything very well IMO however the shipping cost for me is pretty high.
I'm sure every seller will send a bad shipment now and then but in all honesty the 4+ years of used Layne, I've been happy.










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