The difference too with the rats and mice that get jostled in shipping is the obvious factors you point out here.
You'll almost never see any blood, bruising or swelling with the rodents as it's post mortem and frozen. The only really bleeding you ever do see is from the respiratory track after thaw.
Blood caked feathers are obviously something that happens prior to or just moments after death. Swellings like the one wouldn't be as pervasive unless it happened a day prior.
Sad to see something like that. A little bit sadder to hear Layne is sorting out the bad reviews. I totally understand wanting to have a document trail so things are laid out plainly with nothing left to he said she said....but to not even address the issue at hand. =/
I was debating on Layne as a backup for feeders and I think I got my answer for the moment. Thankfully my own feeders breeding efforts are starting to step up. So maybe it won't come down to it.