Interesting you say this because I've had an experience where I believe an exotic animal did have something of an understanding that I was trying to help.
Earlier this year my BP had an exceptionally bad shed (I was really unwell at the time and fell behind with humidity levels), and by the time I was able to help remove the rest it was really stuck on. So I had to manually, gently, peel it off between soakings, with most of it being around the neck and most of the head.
Despite having to take over an hour to get it all off, he never once tried to bite me or flail around. Some minor jerking away whenever I had to work on his head sure, but it's as if he could understand what I was doing to enough of a degree that he didn't panic.








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