Juvenile Ball Python won't eat.

[bpsnake]

The pet store owner gave me Zoo-med 100% cypress mulch substrate, 1 heat pad, 2 hides, water dish, and stick on temp/humidity gauge all for a 10 gallon tank. I asked if I needed light or heat lamp and or temperature regulator for heat pad, he said no. So they only light the snake gets is natural light the room window. I did order from amazon a heat pad temperature regulator and a humidity and temp digital gauge.to get more of a precise temp and humidly reading.
I am in really bad shape with this I feel, I have the wrong setup, any help again. to have in start eating.

[KMG]

The pet store owner gave me Zoo-med 100% cypress mulch substrate, 1 heat pad, 2 hides, water dish, and stick on temp/humidity gauge all for a 10 gallon tank. I asked if I needed light or heat lamp and or temperature regulator for heat pad, he said no. So they only light the snake gets is natural light the room window. I did order from amazon a heat pad temperature regulator and a humidity and temp digital gauge.to get more of a precise temp and humidly reading.
I am in really bad shape with this I feel, I have the wrong setup, any help again. to have in start eating.

We can make it work and it does not sound like you are in a bad spot. You are doing what is needed.

Now just tell us more about what you are offering, how you prepared it, and how you offered it.

[bpsnake]

well first to prepare it I did have the frozen fuzzy sit out for about 2-3 hours before and then tried to feed it to the snake. then when that did not work I got the warm water and put the fuzzy in there for like 5 mins, and tried again "again nothing" the snake sniffed it a couple time and went on his way. Thats when I called pet store owner and asked and he said try brown bag feeding and leave the fuzzy and snake in bag over night, and I did that with no results in eating.

[Ascended]

The pet store owner gave me 1 heat pad, 2 hides, water dish, and stick on temp/humidity gauge all for a 10 gallon tank. I asked if I needed light or heat lamp and or temperature regulator for heat pad, he said no..
.

I was going to ask you if you trusted the pet shop. But you answered me anyway.

You need to get the environment right first. First you need a thermostat to control the temps. Also proper thermometer that can tell the hot side temperatures, your stick on will only tell you the cool side and that's affected by the room temp.. A gun is best but a probe thermometer will do.
Also a hydrometer so you can manage the humidity. you can get a cheep one for a few $ or £s

That would be a good start. Others here will advise too. Just don't want to overwhelm you with too much info yet.

Edit: Also don't worry, there are more experienced keepers here than me that will make sure you and your snake are ok